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Our fulfilment process

In just a few simple steps, you’ll be selling, growing and focusing on the things you enjoy most.

How Huboo works

eCommerce Order Fulfilment in a few simple steps

1. Sign Up

Simply fill in some details about you, your business and your order fulfilment needs.

2. Choose your products

Add your products to Huboo by selecting them either one at a time or by bulk upload and tell us how we should recognise them e.g. by a barcode, item number or your own custom identifier.

3. Ship your products

You can do this yourself or have your manufacturer send to us directly. You can choose to send your products ready to post, or let us do the packing for you. We’ll let you know once your goods have arrived!

4. Customer orders

Customers order your products. We take care of the picking, packing and posting.

5. Keeping you up to date

Your Huboo dashboard allows you to track your inbound goods, monitor stock levels and sales in real-time.

6. Billing

You’ll see your daily costs and volumes on your dashboard so there will be no nasty surprises or unexpected fees. Order fulfilment sorted!

Watch the video and see how our order fulfilment works:

Why our order fulfilment is different

Our unique technology helps our teams walk shorter distances in our warehouses, thereby reducing the time spent picking products. This difference dramatically improves the fulfilment efficiency and allows us to reduce costs. It means you get a better service and we respond quickly and intelligently to your needs.

Benefits of our unique fulfilment model

Customer Service & account management

Our teams will get to know your business and products inside out, acting as an extension of your team. If any issues arise, an on-site customer support team will take care of our case.

Perfect Picking Devices

After all the work you put into optimising your listings and generating an order, the last thing you need it for the wrong items to be shipped. Huboo has a verified  99.9% picking accuracy rate, powered by our dedicated warehouse teams and the custom-built technology that goes into our perfect picking devices.

Personalised Service

Our hub model and eCommerce-native processes enable us to adapt more easily to the needs of your business. Want to run a one-off project or subscription service along side your standard sales? no problem. We can temporarily expand your hub, create fast-line picking or kitting processes to support your growth. You can even brand your hub with custom boards to support your marketing efforts.

Endless opportunities

We integrate with over 35 eCommerce marketplaces, platforms and couriers across the UK and Europe so you can sell in more places, to more people with absolute ease.

“As we grew our DTC channel, it made sense for us to choose a dedicated DTC fulfilment partner. We needed a company whose expertise in DTC fulfilment would provide us the flexibility to offer more personalised experiences to our customers, with custom bundles, bespoke packaging and inserts, as well as ensuring our orders are always dispatched within 24hrs.”
Greg Forrest Ops Manager
Our experiences working with Huboo on its TikTok Shop integration have proved to us that it’s possible to incorporate additional social sales channels into the mix without disrupting our ongoing fulfilment operations – giving us confidence to continue ramping up social selling via TikTok over the months ahead.
Joshua Rosen Chief Operating Officer at JustWears

Discover how we can help you grow